SIDREC is an independent body corporate established for the settlement of disputes between investors and capital market intermediaries who are its members such stockbrokers, futures brokers, unit trust management companies and fund managers. SIDREC provides investors with free, fast, convenient and efficient avenue to refer your disputes for resolution as an alternative to the other current dispute resolution body.
As an approved body corporate under the Capital Markets and Services Act (Dispute Resolution) Regulation 2010, SIDREC provides an affordable and accessible one-stop avenue for investors to resolve their disputes with capital market intermediaries.
What We DO
To act as an alternative dispute resolution body for investors in relation to claims involving capital markets services and products that an investor may have against a capital market intermediaries and to resolve such claims in a fair, reasonable, timely, efficient and accessible manner.
To promote, encourage and facilitate the satisfactory resolution, mediation or withdrawal of such complaints, disputes and claims and to collaborate with the regulators of the capital markets on all matters relating to and affecting the resolution of complaints, disputes and claims.
Advantage of SIDREC
Handles claims free of charge and is fast, efficient and convenient for the investor
One stop center for the settlement of claims in relation to any capital markets products and services
A “specialised” body resolving capital market disputes with expert knowledge and experience to assist resolution of claims